Privacy Policy

This Privacy Policy ("Policy") applies to the website, www.raytouchrenewables.com ("Website") and the services ("Services") offered and operated by Raytouch Renewables ("Company"). This Policy describes the collection, use, storage, sharing, and protection of Personal Information submitted by users ("User(s)", "you", or "your") who interact with our Website and Services. We are committed to complying with applicable laws and regulations ("Applicable Laws") governing the use of personal data.

1. Information We Collect

  • Personal Information: Includes your name, address, email, phone number, date of birth, business details, ID proof, and device identifiers. Submitted voluntarily through the Website.
  • Location Data: May be collected for service optimization. Device ID may be used for notifications.
  • Anonymous Data: Browser type, device details, and connection info not linked to your identity.
  • Usage Information: Includes IP, browser type, timestamps, visited pages, etc., to understand usage patterns.
  • Cookies: Used to enhance experience. You may disable them in your browser settings.

2. Use of Collected Information

  • Providing and managing Services
  • System updates and maintenance
  • Improving Website experience
  • Sending service notifications
  • Data backups and records
  • Informing about new features
  • Customer support and issue resolution

3. Sharing of Information

  • With affiliates for Services and security
  • As required by law or regulatory requests
  • To prevent fraud or illegal activity
  • In case of business transfer or acquisition

We do not rent, sell, or share your Personal Information without your consent, except as stated here.

4. Data Security

  • We use secure servers, firewalls, and encryption to protect your data.
  • Despite best efforts, no method is 100% secure. We will respond swiftly to any breaches.
  • Your data submission is voluntary and at your own risk.
  • We aim to avoid data loss but cannot guarantee absolute integrity.

5. User Responsibilities

  • Follow this Privacy Policy
  • Respect others' rights and the law
  • Don’t post illegal, false, or harmful content
  • Keep your login details confidential
  • Provide honest and accurate information

Violating these may lead to access restrictions or account termination.

6. International Data Transfer

We may transfer your Personal Information to countries or jurisdictions outside your own. By using our Services, you consent to such transfers.

7. Governing Law

This Policy is governed by Indian law. Disputes are subject to the jurisdiction of Indian courts.

8. Policy Updates

We may update this Policy from time to time. Changes will be posted on this page. Continued use of the Website implies acceptance of the updated Policy.

9. Advertisements

We may display ads through third-party platforms that collect anonymous browsing data to serve relevant ads.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Email: sales@raytouchrenewables.com

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